Privacy Policy

Privacy Policy

Welcome to we take privacy very seriously and we comply with the law regarding the protection of personal information of our users. We are well aware of the importance of information that you give us and it is our responsibility to manage, process and protect it. 

The privacy policy is made to make you understand how we collect, use, and protect what you have given or will give us.


1.1. “Personal data” is all information, regardless of verified information, about an individual that allows access to that person. For example, name, ID and personal contact. 

1.2. By using, registering and buying from our website, you agree to let us collect your information and use it as described below. If you do not allow anyone to use your information, it is impossible for us to ship and contact you to deliver the order. If we change our privacy policy, we will update the new version on our platform. 

2. When does Alohasunrise collect your data?

2.1.  We can collect your data when:

a, You access to our website and buy products from us.

b, When you contact us about our products and service while personal information is included in the content of what you send us.

 c, When you contact us through emails, phone calls, mail, fax, and other platforms such as Facebook, Instagram.

d, When you send us questions and feedbacks

e, When you voluntarily send us your information under some other circumstances. 

 3. What is the information that Alohasunrise collects?

3.1. Data that Alohasunrise collects may include: 

Name and family name

Email address

Zipcode or postal code

Shipping address

Payment method

Phone Number

Your cookies when you use our website. 

Any other information about you that you use to contact us on our platform. 

3.2. You agree to provide us with the correct information and to inform us about updates in your information in case it’s changed.

3.3. If you log in to our platform using accounts from other social platforms, you agree to partly share your social platforms’ info with us. 

3.4. If you do not want us to collect the above-mentioned info, you can choose to stop allowing us to get access to your information anytime you want. Please keep in mind that refusing to let us use your info can affect your usage on our website. 

4. Collecting other data

Apart from information to reach to use. We might collect other data. These might include IP, the operating system of your mobile devices or computers, browsers, types of phones, UDID, MEID. We use this information to improve customer experiences.

5. Cookies

Cookies are the identifiers we send to your computer or mobile device, which allow us to identify your computer or device and tell us when Services or Platforms are used. We may link cookie information to personal data Cookies also link to information about your content The cookie is also used for shopping cart tracking, and the cookie is also used to deliver content based on your interest. and to monitor the use of the Services.

You can stop letting us use your cookie by changing your browser’s setting. However, please note that if you do this you may not be able to use the full functionality of our Platforms or Services.

6. How is your information used?

6.1. Your information may be collected, used, disclosed for one or more of following purposes:

a. to review and/or process your application/transaction with us. 

b. to manage, operate, provide and/or manage your use and/or access of our Services and Platforms (including without limitation, your interests), as well as your relationship and user account with us;

c. to respond, process, resolve or complete a transaction and/or meet your requirements for certain products and services and notify you of service issues and activities. unusual account;

d. to enforce our Terms of Service or any applicable end-user license agreements

e. to protect the personal safety and rights, property or safety of others;

f. for identification and/or verification;

g. to maintain and manage any software updates and/or other updates and support that may be required from time to time to ensure our Services work smoothly;

h. to resolve or facilitate customer service, carry out your instructions, deal with or respond to any inquiries submitted by (or to be sent by) you or on your behalf;

i. to contact you or contact you by phone, text message and/or fax message, email and/or mail or otherwise for the purpose of administering and/or managing your relationship with us. 

to notify you when another user has sent you a private message or posted a comment for you on the Platform;

k. to conduct research, analysis and development activities (including, but not limited to, data analysis, surveys, development and/or characterization of products and services), for analysis how you use our Services, to improve our Services or products and/or to improve your customer experience;

7. How Alohasunrise protects your information. 

We implement various security measures to ensure the security of your personal data on our systems. User personal data is stored behind secured networks and can only be accessed by certain employees who have special access rights to our systems.

8. Do Alohasunrise disclose your information?

In the course of conducting our business, we will / may need to disclose your personal data to third-party service providers, agents and/or affiliates or companies. related parties, and/or other third parties, for one or more of the above-stated Purposes. Such third-party service providers, agents and/or affiliates or related companies and/or other third parties will process your personal data or on our behalf or other, for one or more of the above-stated Purposes. For example, we give your address, phone number, name and zip code to the shipping partner in order to make the delivery.